10-Year Term
The workmanship warranty runs for 10 years from the completion date stated in the applicable Ground Guard project documentation.
Ground Guard workmanship protection
10-Year Waterproofing Workmanship Warranty.
Qualifying Ground Guard waterproofing work can include a written 10-year workmanship warranty. The warranty is designed to stand behind the installation work Ground Guard performs within the defined project scope—not to promise that every future source of water, structural change or equipment failure is covered.
Warranty at a glance
A clear promise tied to a clear scope of work.
The applicable quote or contract must state that the project qualifies for the 10-year workmanship warranty. The written project documents identify the treated area, work completed and any project-specific conditions.
Workmanship Focus
Coverage is intended for defects caused by Ground Guard waterproofing workmanship within the original qualifying scope.
Written Eligibility
A project qualifies only when the warranty is included in the written quote, contract or completion documentation for that work.
Products Stay Separate
Sump pumps, membranes and other manufactured products may carry their own manufacturer warranties, which remain separate from Ground Guard workmanship coverage.
What it can cover
Qualifying waterproofing workmanship in the treated area.
- Installation-related defects in qualifying waterproofing work performed by Ground Guard.
- Workmanship issues within the specific foundation wall, drainage connection or treated area identified in the written scope.
- Reasonable inspection and corrective workmanship when Ground Guard confirms a covered issue.
The project-specific written warranty controls if its terms differ from this website summary.
Common exclusions
Problems outside Ground Guard workmanship are not automatically warranty claims.
Examples below help define the boundary. The final written warranty may include additional project-specific conditions or exclusions.
New Structural Movement
New cracks, settlement, wall movement or structural changes that develop independently of the waterproofing workmanship.
Water From Outside the Scope
Water entering through a different wall, window, plumbing source, roof, sewer, drain or untreated area that was not part of the original work.
Pump / Power / Product Failure
Electrical outages, failed sump-pump equipment and manufacturer defects are not automatically Ground Guard workmanship defects.
Alteration by Others
Damage, modification, excavation or other work performed by the owner, another contractor, utility or third party after completion.
Exceptional External Events
Flooding, sewer backup, municipal-system issues, extreme events or other conditions beyond the original waterproofing scope.
Required Maintenance
Problems caused by blocked discharge, neglected equipment or other maintenance items that the owner was responsible for maintaining.
Requesting warranty service
Contact Ground Guard before covered work is removed or altered.
- 1. Contact us.Provide the property address, original invoice or contract if available, and a description of the problem.
- 2. Send evidence.Photos or video can help identify whether the issue may relate to the original treated area.
- 3. Allow inspection.Ground Guard may need reasonable access to inspect the original work before determining warranty coverage.
- 4. Covered workmanship is corrected.If the issue is confirmed as covered workmanship, Ground Guard will determine an appropriate repair or re-performance within the original qualifying scope, subject to the written warranty and applicable law.
Important
The written project agreement matters.
This page is a customer-friendly summary, not the project-specific warranty certificate or contract. Ground Guard will provide the applicable written warranty terms with qualifying work. Nothing on this page is intended to remove consumer rights that cannot legally be waived.
Explore qualifying waterproofing services →Questions people ask
Common project questions
Does every Ground Guard service automatically receive a 10-year warranty?
No. The 10-year workmanship warranty applies only to qualifying waterproofing work when it is stated in the written project documents. Other services and products may have different terms.
Is a sump pump itself guaranteed for 10 years?
Not by the Ground Guard workmanship warranty unless the written project terms expressly say otherwise. Pumps and other manufactured products may have separate manufacturer warranties.
What if water appears somewhere that was not waterproofed?
Water from a different wall, opening, plumbing source, sewer or untreated area is not automatically a defect in the original Ground Guard work. The source has to be evaluated.
What should I keep after the job is finished?
Keep the signed contract or accepted quote, invoice, warranty document, photos and any manufacturer information supplied with the project. These records make future warranty review much easier.
Free evaluation
Need a waterproofing evaluation or have a question about workmanship coverage?
Tell us what is happening and where the work area is, then book a free evaluation with us.