Privacy

How we handle information you send us.

Ground Guard Solutions collects only the information reasonably needed to respond to enquiries, evaluate potential work, communicate about projects and maintain appropriate business records.

Information we collect

When you use the free evaluation form, we may collect your name, phone number, email address, project location, requested service, access information, insurance-documentation preference, project description and any optional photo you upload.

Why we collect it

We use submitted information to respond to your request, assess whether the work is a fit, arrange an evaluation, prepare estimates or project documentation, communicate about approved work and maintain records connected with service or warranty obligations.

Who may process it

Website hosting and email-delivery providers may process information on Ground Guard's behalf where needed to operate the website and deliver your request. We do not sell personal information.

Retention & safeguards

We keep information only as long as reasonably necessary for the purposes for which it was collected, legitimate business records, warranty administration and legal obligations. We use reasonable safeguards appropriate to the information we hold.

Your choices

You can contact us to ask about personal information Ground Guard holds about you, request a correction, or raise a privacy concern. Some information may need to be retained where required for legal, contractual, accounting or warranty reasons.